Mitu Privacy Policy

Effective Date: August 18, 2025

Welcome to Mitu ("we," "our," "us"). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Mitu mobile application (the "App") and related services. By using Mitu, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of data:

• Account Information: username, email, phone number (if provided), profile picture, and encrypted password.
• User Content: any music, audio, comments, likes, playlists, messages, or media you upload.
• Usage Data: interactions with features, time spent, session logs, device language, and referral source.
• Device Information: IP address, device type, OS version, app version, and mobile network.
• Payment Data: handled by Apple App Store; we do not store your full credit card number.
• Cookies & Tracking Data: we may use cookies or similar technologies to enhance your experience, remember preferences, and deliver personalized recommendations or advertising.

2. How We Use Your Information

We process your information for:

• Delivering core features of the App.
• Recommending music and social connections tailored to your interests.
• Managing your account and providing customer support.
• Processing transactions, subscriptions, and virtual item purchases.
• Monitoring and enforcing community safety.
• Conducting analytics, preventing fraud, and improving our services.
• Complying with legal obligations.

3. Protection of Minors

• Mitu is strictly intended for users aged 18 or older.
• We do not knowingly collect data from minors.
• If we become aware that a minor has registered, we will promptly suspend the account and delete associated data.
• Parents/guardians may request the removal of a child's data by contacting us at [service@mitu.zone].
• We encourage parents to monitor and guide their children's online activity.

4. Community & User-Generated Content (UGC)

Mitu is a community-driven platform. To maintain a safe and respectful environment:

• Users are fully responsible for the content they post.
• Prohibited content includes (but is not limited to):
  - Hate speech, harassment, threats, and bullying.
  - Explicit sexual, violent, or abusive material.
  - Spam, misleading information, or illegal activities.
  - Copyrighted works without proper authorization.
• We reserve the right to remove, moderate, or restrict content at our discretion.
• Repeat or severe violations may result in permanent account suspension.
• Users may report inappropriate content directly within the App, and we will investigate promptly.

5. In-App Purchases, Recharge & Refunds

• Purchases may include virtual items, coins, or subscriptions.
• Payments are processed by Apple App Store, and are subject to their respective terms.
• All purchases are final. Refunds are not provided unless required by law.
• Subscriptions may be set to auto-renew; users can manage or cancel them via the App Store or Google Play account settings.
• Virtual items have no cash value and cannot be exchanged, transferred, or redeemed outside the App.
• Fraudulent transactions may result in suspension of your account.

6. Data Retention & Account Deletion

• We retain data as long as your account is active or as needed to provide services.
• You may request account deletion via in-app settings or by contacting [service@mitu.zone].
• Some data may be retained for:
  - Legal compliance (e.g., tax, anti-fraud).
  - Dispute resolution or enforcement of our Terms of Service.

7. Sharing & Disclosure of Data

We do not sell personal data. We may share limited data with:

• Service providers (e.g., cloud hosting, analytics, payment processing).
• Legal authorities if required by law or in response to valid legal requests.
• Business transfers, if Mitu undergoes a merger, acquisition, or sale of assets.

8. International Data Transfers

As a global service, your data may be stored and processed in countries outside your residence. We implement safeguards such as contractual data protection agreements and encryption.

9. Your Rights

Depending on your region (e.g., EU under GDPR, California under CCPA), you may have the right to:

• Access, correct, or delete your personal data.
• Object to certain processing activities.
• Withdraw consent for specific uses (e.g., marketing).
• Request data portability in a machine-readable format.
• File a complaint with your local data protection authority.

10. Security

We implement administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted in the App, and continued use constitutes acceptance.

12. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:
[service@mitu.zone]